Nor-Tech is famous for industry-leading support for all of its technology including HPC clusters, workstations, desktops, and servers.

We back what we sell better than any other technology solution provider in the world. Every order no matter how big or how small ships with the following:

• An ironclad 3-year warranty.
• No Wait Time Support: we do not put clients on hold.
• U.S. Based Support: all inquiries are routed to our Minnesota headquarters.
• Flexibility: we provide both remote and onsite help.
• Expertise: our certified support staff averages 10+ years of experience.
• Familiarity: the same team members that build the technology are available for support.
• Patience: our engineers take the time to thoroughly listen before diagnosing the issue.  They also explain solutions in terms that those without a deep technology background can understand.
• Detailed, Customized Documentation: our HPC cluster clients receive manuals and Quick Start Guides that are customized down to the graphics.